“
「『どうすればいいでしょうか？』と相談されれば、たいていの人間は怒りモードから対処モードに切り替わります。『それくらい自分で考えろ!』と言われてしまう可能性もありますが、その場合は『こうしたいと思うんですが、どうですか？』と再び相談しましょう。危険なのは、『こうします!』と勝手に解決案を言い切ること。『ミスをしたヤツが思い上がるな！』と、余計な怒りを買うことになりかねませんからね」「忙しかったので」はNG 憤る上司への謝罪方法 | 日刊SPA! (via wideangle)
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